FAQ’s

Booking and Payments:

To accpet a booking we will require a deposit depending on the size of the event on the day of the booking. The balance of the payment is required 4 weeks prior to the event. if a booking is made closer than 4 weeks we will require the full payment. Payment can be made by cash, cheque or BACS.

Cancellations made 8 weeks prior to the event will get a full deposit refund, cancellations made between 8 and 4 weeks will lose the deposit and cancellations made within 4 weeks of the event will lose the deposit and the final payment.

Whats included:

This depends on the type of event, but for example, for a BBQ event apart from the food choices the following is included…..

Paper Napkins, disposable plates and cutlery, serving tables and bins.

Health and Safety:

We always work in well organised, tidy fashion and keep risks to a minimum, but please advise us at the time of the booking of any H&S restrictions there may be at the venue. We will try and postition cooking equipement away from the public to avoid risk of burns etc. Wildfire Catering excepts no responsibilty for injuries sustained by individuals who stray too close to the hot BBQ’s or chafing dishes etc.

At each event we a member of staff that is trained in First Aid.

Logistics:

This also depends on the type of event, but for example, a BBQ event we will normally arrive 2 hours before the scheduled time of serving food, to set up, get the the coals fired up and prepare the food. Once finished it will normally take about an hour to clear up.

Please advise of any restrictions we may occur ie. parking, vechile access before the event.